Fresno Custom Kitchen, Bath, Garage Cabinets Remodeling Refacing

FAQ

What Is Your Warranty

Product Warranty Information

Thank you for choosing Fresno Cabinet Outlet for your cabinetry needs. We are committed to providing high-quality products and ensuring your satisfaction. To assure you of our confidence in our products, we offer the following warranty coverage:

Warranty Coverage:

  1. Limited Lifetime Warranty: Fresno Cabinet Outlet warrants to the original purchaser that our cabinetry will be free from defects in materials and workmanship issues under normal use for as long as they own their home.

  2. Five-Year Limited Warranty on Hardware: We warrant to the original purchaser that all hardware supplied with our cabinetry will be free from defects in material and workmanship under normal use for a period of five (5) years from the date of purchase.

  3. Three-Year Limited Warranty on Finishes: We warrant to the original purchaser that all finishes applied to our cabinetry will be free from defects in material and workmanship under normal use for a period of three (3) year from the date of purchase.

Warranty Exclusions:

This warranty does not cover damage or defects caused by:

  • Improper installation or assembly not in accordance with Fresno Cabinet Outlet’s installation instructions.
  • Modification, alteration, or repair of the cabinetry by anyone other than Fresno Cabinet Outlet or its authorized representatives.
  • Exposure to extreme temperatures, moisture, or humidity.
  • Normal wear and tear, including but not limited to scratches, dents, and surface blemishes.
  • Acts of nature, accidents, or misuse.

Making a Claim:

To make a claim under this warranty, please contact Fresno Cabinet Outlet at contact@fresnocabinets.com or call (559) 917-5336 or come into our office at any time during normal business hours within the warranty period. Proof of purchase will be required.

Fresno Cabinet Outlet reserves the right to inspect the product to determine the nature of the defect and the validity of the claim. If a defect covered by this warranty is found, Fresno Cabinet Outlet will, at its discretion, either repair or replace the defective product or component without charge.

Limitation of Liability:

The remedies provided in this warranty are the sole and exclusive remedies for any breach of warranty. Fresno Cabinet Outlet shall not be liable for any incidental, consequential, or special damages arising out of or in connection with the use or performance of the cabinetry.

Legal Rights:

This warranty gives you specific legal rights. For any inquiries regarding this warranty or our products, please contact Fresno Cabinet Outlet at contact@fresnocabinets.com or call (559) 917-5336 or come into our office at 2329 E. Ashlan Ave., Fresno, Ca 93726 any time during normal business hours.

Note: This warranty is subject to change without prior notice. Please refer to our website or contact us directly for the most up-to-date warranty information.

Do You Charge For Estimates?

We don’t charge for estimates. Call or text us at (559) 917-5336 or fill our our contact form to schedule a free in home estimate consultation, click here.

What are some of the options available from your catalog?

We can make and offer andy type of cabinetry under the sun.  Our cabinets can have custom width, height or depth of boxes, custom drilling patterns, custom interior configurations, adjust line drilling for face frame construction, edge banding from any of the major manufacturers in PVC’s and wood veneers or plastic laminates, and custom laid-up melamine or veneer panels, are some of the more common options. We also offer fully-assembled dovetailed drawer boxes.  To view our complete catalog, download here.

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Do you offer financing?

Yes, we most certainly do. We work with many lending institutions that can get you qualified for a small construction loan of anywhere from $1,000 to $50,000.  Apply here.

Why should I purchase from your company?

Best Quality: You will get the best-quality wood cabinets on the market. We use selected raw material. You will get everything as promised, no hidden anything, best of all ON TIME.
Best Price: With our wholesale price, you will save thousands of dollars compared to a local retail store.
Best Service: We understand that our success emerges from your satisfaction, this is way we thrive to exceed all of your expectations and provide you with the fastest, friendliest and most professional service available.

 

Do you offer plastic laminate cabinets?

We can make any type of plastic laminate European 32 mm system cabinetry for your residential and commercial projects.

Does the glass frame cabinets come with glass?

We only provide clear 1/16″ thickness glass for cabinet doors.  You can remove the glass and replace with your choice of desired glass from your local galls shop.

How long does it take for order pick-up or delivery?
For custom cabinets, it could take anywhere from 4-6 weeks for us to get everything ready to pick-up or ship out. By the 7th week you should be receiving your cabinets (depending on your order size and your area).  We offer local area delivery as well. Please contact our customer service department for details and pricing.
RTA unassembled cabinets can be ready for pick up, delivery or shipping 2-3 days. RTA assembled cabinets will be ready for pick up, delivery or shipment within 2-3 weeks.

Orders will begin to process upon 80% deposit (depending on order size).

Are cabinet boxes certified under the WIC Quality Certification Program? (QCP)

Yes, our cabinet boxes meet or exceed WIC Custom Grade, using either construction method.

Cabinet knobs included in the package?

NO.  Cabinet hardware such as pulls and knobs are not included.

I've checked your website to see the available styles. Are there any more styles to choose from?

If you don’t find what you are looking for in our pre assembled cabinets line and since we do it all custom, you can talk to our designers about the style that suits your needs.  We are capable of making any type and style cabinetry.

How is the product shipped?

For locals in Fresno and surrounding areas within 50 miles, we provide free delivery.  For orders outside of our area, we ship freight.  Shipping costs vary.  Please contact us before placing your order.

What type of materials do you use for cabinets?

Custom cabinets can be made with your choice of plywood or particle board melamine.

Do you accept credit cards?

Yes, we do not accept any credit cards.  We accept check’s and cash.

Do you require a minimum order?

Yes, minimum order size is $2,000.

Will you ship my order to a job site?

Absolutely.  We can ship and deliver cabinets anywhere.

What is your lead time?

In most cases next day.  For large assembled orders it usually takes 3-4 days.  For custom orders anywhere from 4-6 weeks.